The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Hey there! At Tree & Twine Designs, we craft each piece with precision and love. Our production time is typically 2-3 days. Once your unique laser cut earrings or home decor item is ready, we'll ship it out to you right away. We can't wait for you to enjoy your special piece!
Absolutely! We love adding a personal touch to our designs. If you have a specific customization in mind, just drop us a message on Etsy. We'll collaborate with you to create something that truly resonates with your style and personality. Let’s make something beautiful together!
At Tree & Twine Designs, we take pride in using high-quality materials to ensure durability and elegance. Our earrings and home decor items are typically crafted from premium woods and acrylics. Each material is carefully selected to bring out the best in our laser cutting designs, giving you a piece that’s both beautiful and long-lasting.
Great question! For our laser cut earrings, it's best to keep them away from water and store them in a safe, dry place when not in use. As for our home decor, a gentle dusting with a soft cloth will help keep it looking pristine. Treat your pieces with a touch of care, and they'll continue to shine beautifully!
We're here for you! If you have any concerns or questions about your order, please feel free to reach out to us through Etsy messaging. We strive to provide top-notch customer service and will do our best to resolve any issues swiftly. Your satisfaction is our priority, and we value every single one of our customers.